Privacy Policy

Effective Date: March 1, 2025

At True North Nature ("we", "our", "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or interact with our website and services.

Our contact details:
True North Nature
515 Markham Rd Unit #4
Scarborough, ON M1H 2A3
Canada
Email: info@truenortuphnatur.com Phone: +1 647-347-4774

Information We Collect

We may collect the following types of personal information:

  • Name and contact details (email address, phone number)
  • Booking or registration information
  • Payment and billing details (where applicable)
  • Preferences related to our services or nature programs
  • Information collected through forms or email communications
  • IP address, browser type, and usage data (via analytics tools)

We collect this information when you:

  • Fill out a form or make a booking on our website
  • Contact us by email or phone
  • Subscribe to our newsletter or updates
  • Participate in a course, event, or program
  • Browse or interact with our website

How We Use Your Information

We use your personal information to:

  • Provide and manage our services, courses, and bookings
  • Respond to inquiries and provide customer support
  • Send updates about your booking, schedule, or service changes
  • Communicate promotions, events, or nature-related news (only if opted in)
  • Improve our website and service experience through usage analysis

Sharing of Personal Information

We do not sell or rent your personal information to third parties. We may share your information only in the following cases:

  • With trusted service providers who assist us in operating the website or processing payments
  • If required by law or to comply with legal obligations
  • To protect our rights, property, or safety, or that of our users or the public

All third-party service providers are required to maintain the confidentiality of your information and use it only for the purposes we specify.

Data Storage and Security

We store your personal information on secure servers and take reasonable administrative, technical, and physical measures to protect it from unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.

Your Rights and Choices

You have the right to:

  • Access and review the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw your consent at any time (where applicable)
  • Request deletion of your personal data (subject to legal and operational limitations)

To exercise these rights, please contact us at info@truenortuphnatur.com.

Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience and collect anonymous usage data. You can disable cookies through your browser settings, but this may affect the functionality of our site.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received such information, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us:

True North Nature
515 Markham Rd Unit #4
Scarborough, ON M1H 2A3
Canada
Email: info@truenortuphnatur.com Phone: +1 647-347-4774